Integrating telecommunications services into rental buildings: The keys to success

Reliable access to telecommunications services is now a must-have in multi-unit residential buildings. To ensure tenant satisfaction and optimize building management, certain best practices should be followed.

Good to know: What to consider before making a choice

Comply with current legislation

Adhering to applicable laws is essential. For example, sharing a residential or commercial Internet connection between multiple units is prohibited by most providers. Partnering with a recognized provider helps avoid legal complications and ensures installation compliance.

 

Ensure optimal internet service performance

The Internet connection’s capacity must meet tenants’ needs. Opting for a private, wired connection for each unit ensures consistent performance and a secure experience. On the other hand, a shared connection can significantly affect service quality.

 

Preserve the building’s aesthetic

Some providers use satellite dishes to deliver their Internet service, which can negatively impact the building’s appearance. Additionally, some municipalities prohibit this type of installation. Choosing discreet solutions helps maintain the building’s visual harmony.

 

Keys to a successful transition

Choose a reputable provider

Partnering with a recognized telecommunications provider ensures reliability, quality service, and ultimately, tenant satisfaction.

Benefit from comprehensive support
Support from planning to after-sales service helps landlords simplify daily management while offering better service to tenants.

 

Encourage tenant autonomy

Allowing tenants to manage their own accounts and services reduces the landlord’s administrative burden while enhancing the customer experience.

 

Integrate telecommunications from the planning stage

Including telecommunications services from the earliest stages of the project makes it easier to install the necessary infrastructure and ensures a smooth implementation tailored to actual needs.

 

Conclusion

By integrating high-performance, tailored telecommunications services into their properties, landlords provide added value sought by tenants while enhancing their buildings. A thoughtful choice that complies with current regulations is key to modern, effective rental management.